NevernixThe same agent, now answering your phone
Chat covers your website. The voice agent covers the phone line — so no channel a customer reaches out on goes unanswered.
What a real call sounds like
This is an illustrative example of how a call plays out — the same qualification and booking flow as the chat agent, just spoken instead of typed.
Hi, is this the plumber? My water heater's leaking.
Yes, this is Nevernix with Rapid Response Plumbing. Sorry to hear that — is it actively leaking right now?
Yeah, there’s water on the floor near it.
Got it, that’s worth getting looked at today. Can I get your name and the best number to reach you?
Sure, it’s Sam, 555-0148.
Thanks Sam — I have a tech available at 3:00 PM today or 9:00 AM tomorrow. Which works better?
3 today is perfect.
Booked for 3:00 PM. You’ll get a text confirmation now, and Sam will call before he arrives.
From ring to booked, in four steps
Here is what happens between a customer dialing your number and a job landing on your calendar.
The call comes in
A customer calls your number. If your team cannot pick up, or you choose to send every call, it goes to the agent.
The agent answers
It greets the caller in your business name and tone, and asks what they need.
It qualifies and books
It asks your qualifying questions, answers common ones, and books into your calendar with real availability.
You get the full picture
Every call is transcribed and logged, so you know who called, what they wanted and what was booked.
What it actually does on a call
Answers in 1–2 rings
No hold music, no voicemail. The call is answered before the caller has time to hang up and try someone else.
Natural, not robotic
Built to sound like a competent front-desk person having a real conversation — not a phone-tree reading a script.
Handles interruptions
Real callers talk over each other. The agent follows along instead of derailing when someone jumps in mid-sentence.
Books straight into your calendar
Same booking logic as the chat agent — real availability, real confirmed slots, no manual follow-up.
Works with your existing number
No need to publish a new number. Calls forward to the agent, and it can transfer to a real person when needed.
Full transcripts, every call
Every call is transcribed and logged, so nothing is lost even if no one was available to listen live.
Trained on your business
Your services, hours, policies and tone. The same knowledge as your chat agent carries over to the phone.
You approve it before it goes live
Every plan starts with a live walkthrough, so you hear how the agent sounds before it talks to a real caller.
After-hours and overflow cover
Send every call to the agent, or only the ones your team cannot answer: evenings, weekends, lunch rush or busy jobs.
Where phone calls still decide the sale
Some businesses live or die by whoever answers the phone first. This is built for exactly those.
Home services (HVAC, plumbing, electrical)
Emergency calls get answered and triaged immediately, even outside business hours — the highest-value calls you get are often the ones you’re least available for.
Real estate
Property inquiries get qualified and routed instantly, so agents spend time with serious buyers instead of chasing every incoming call themselves.
Clinics & med spas
Appointment requests and rescheduling get handled without tying up front-desk staff on the phone all day.
Salons & personal services
Booking calls that would otherwise go to voicemail during appointments get answered and scheduled in real time.
Law firms & professional services
New enquiries get answered with the details you need collected up front, and consultations get booked without a callback game.
Auto repair, cleaning & local trades
Price, availability and scheduling questions get answered at any hour, and drop-offs and visits get booked while you are working.
How it actually gets set up
Your existing business number stays exactly as it is. Calls are forwarded to the agent — either always, or only when your team can't pick up, depending on how you want to run it. The agent introduces itself as part of your business, handles the conversation, and can transfer to a real person at any point the caller asks for one or the situation calls for it.
Because it runs on the same setup as your chat agent, there's no separate "voice brain" to train from scratch — the same business knowledge, tone, and booking rules already in place carry straight over to phone calls.
Voice minutes are included in your plan
No per-call fees and no surprises. You get a monthly allowance, and we tell you before you reach it.
Starter
Chat only
Website chat, lead capture and qualification. Move up any time to add voice.
Growth
150 minutes/mo
Roughly 50 three-minute calls, plus calendar booking, CRM sync and lead recovery.
Scale
600 minutes/mo
Roughly 200 three-minute calls, for busy phone lines and multi-location businesses.
Need more? Extra minutes are $0.40 each, or move up a plan. See full pricing
Straight about where we are
We would rather tell you what is ready than oversell it. Early customers get direct access to the team and help shape how voice works.
- Website chatLive now
- Voice agentEarly access
- Live walkthrough before launchEvery plan
Voice agent, answered
Will callers know it is an AI?
You choose how the agent greets callers. We recommend being clear that it is an AI assistant for your business, and some places require it. We will help you set that up in the walkthrough.
What if a caller wants a real person?
The agent can transfer the call to a person when the caller asks or the situation calls for it.
Do I have to change my phone number?
No. Your existing number stays as it is. Calls are forwarded to the agent, either always or only when your team cannot answer.
Which plans include voice?
Growth includes 150 voice minutes a month and Scale includes 600. Starter is chat only, and moving up is a plan change, not a rebuild.
What counts as a voice minute, and what if I go over?
One minute of the agent speaking with a caller. We let you know as you get close to your limit. Extra minutes are $0.40 each, or you can move up a plan.
Is voice ready to use?
Voice is in early access. Website chat is live now. Early customers get direct access to the team and help shape how voice works.
Want this answering your phone?
Hear it first, then see which plan fits.